Internet Protocol Television (IPTV) has revolutionized television viewing with its personalized experience and vast content options. However, users occasionally encounter the frustrating “IPTV can’t play this link” message. 

In this article, we will explore these recurring problems, and detail troubleshooting the device, ensuring software and applications are up-to-date, and checking for network or connectivity issues.

So, keep reading!

Reasons why IPTV is not working: 9 possible reasons

Your Internet is slow

If your IPTV is not working, one possible reason could be that your internet connection is slow. 

A sluggish speed can result in buffering, freezing, or even an inability to load IPTV content properly, which can be quite frustrating for users.

How to solve it

  • Perform a speed test to check your current internet speed and ensure it meets the requirements for smooth IPTV streaming.
  • Improve your Wi-Fi signal by repositioning your router, removing obstructions, or using a wired Ethernet connection for a more stable connection.
  • Contact your ISP to inquire about upgrading your internet plan or resolving any issues that may be affecting your connection speed.

Your ISP is trying to conserve bandwidth

If your IPTV is not working effectively, it could be due to your Internet Service Provider (ISP) attempting to conserve bandwidth. 

  • Use a VPN to bypass any ISP throttling or restrictions on IPTV streaming.
  • Contact your ISP and inquire about upgrading to a plan with higher bandwidth, at least 10 Mbps, or discuss their policy on IPTV streaming.
  • Consider switching to a different ISP that offers better support for IPTV services and does not restrict bandwidth usage.

You have Concurrent downloads

Your IPTV may not be working effectively due to concurrent downloads happening in the background, which can consume a significant portion of your bandwidth and slow down your IPTV streaming experience. 

Multiple devices connected to your network might be downloading or updating simultaneously, causing a decrease in the quality of your service.

How to solve it

  • Identify and pause or stop any ongoing downloads or updates on devices connected to your network.
  • Prioritize your IPTV streaming by using Quality of Service (QoS) settings on your router, ensuring that your IPTV gets the required bandwidth for a smooth experience. You should also consider using a WiFi blocker.
  • Schedule large downloads or updates for off-peak hours when you are not using your IPTV service, reducing the chances of interference with your streaming experience.

Your IPTV service provider is the issue

If your IPTV is not working properly, it could be due to an issue with your IPTV service provider. 

This looks like experiencing technical difficulties with login or server issues that are affecting the overall quality.

How to solve it

  • Give the app a few minutes if the login issues are still persistent. 
  • Make sure that your login credentials are correct.
  • Shut down your IPTV service for a while in case the issue is due to high traffic.

 Your location is not supported

Your IPTV may not be working properly because your location is not supported. 

This could mean that the content you are trying to access is geo-restricted or not optimized for streaming in your region.

How to solve it

  • Use a VPN service to bypass geo-restrictions and access content from other regions.
  • Check if there are any alternative IPTV services that cater specifically to your location.
  • Contact your IPTV service provider to inquire about possible solutions or updates regarding location support.

Your device processor is weak

Your IPTV may not be functioning properly due to a subpar processor that might struggle to handle the demands of resource-intensive applications.

This can hinder the smooth streaming of content. 

How to solve it

  • Ensure proper ventilation for your device to prevent overheating and potential damage to the processor.
  • Upgrade your device’s storage capacity, as IPTV requires ample space for optimal performance.
  • Consider using a device with at least 2 GB RAM and 16 GB ROM to access all IPTV channels without issues.

You have been watching IPTV for a long time

Your IPTV may not be working properly because you have been watching it for an extended period, causing the system to become overloaded or the app to crash. 

Prolonged usage might also lead to buffering issues or a decline in streaming quality.

How to solve it

  • Take breaks between streaming sessions to give your IPTV system some time to rest and reduce data usage.
  • Clear the cache and temporary files from your IPTV app to improve its performance and prevent crashes.
  • Ensure that your internet connection is stable and strong enough to support continuous streaming without interruptions. If you’re having issues with ISP, use a VPN.

The App is not updated

Another cause of IPTV not working properly is having an outdated app, which can result in a blank screen during streaming. 

This issue can hinder your viewing experience and cause frustration.

How to solve it

  • Update the IPTV app to the latest version available to ensure optimal performance and compatibility.
  • Restart your device after updating to ensure the changes take effect and any potential issues are resolved.
  • If the problem persists, consider uninstalling and reinstalling the app to ensure a fresh start with the most recent update.

Try another playlist

Your IPTV may not be working properly due to an outdated or incompatible playlist, which can prevent you from accessing the desired content. 

To enhance your streaming experience, it’s essential to use a reliable and updated one.

How to solve it

  • Search for a new, updated playlist from a reputable provider.
  • Replace the old playlist with the new one in your IPTV app or software.
  • Test the new playlist to ensure proper functionality and access to channels.


The best way to solve IPTV not playing links on both Android and IOS devices is by troubleshooting the device, ensuring that all applications and software are updated and checking for any network or connectivity issues. 

If these steps don’t help, then it’s time to reach out to technical support for further assistance. 

Don’t wait – get expert help today and start enjoying your IPTV content again!


Why can’t IPTV play a specific link?

IPTV may not be able to play a specific link due to several reasons, such as an expired or broken link, geo-restrictions, compatibility issues with the IPTV app, or a problem with the content provider’s server. 

Ensuring you have an updated playlist, using a VPN, and keeping your IPTV app up-to-date can help resolve this issue.

Why is IPTV glitching?

IPTV may glitch due to reasons such as an unstable internet connection, an outdated app or device, or your ISP blocking the service.

Does the VPN affect my IPTV?

Yes, a VPN can affect your IPTV experience in several ways. 

It can prevent buffering if your internet provider is throttling your streaming speed, as it encrypts your traffic and stops the ISP from recognizing your IPTV usage. 

It can also improve the playback of geo-restricted content by connecting to a server in the intended region, providing a more stable connection and bypassing regional blocks.

Why IPTV audio becomes too low?

IPTV audio may become too low due to issues with the streaming source, such as poor audio encoding or an unstable connection. 

Additionally, it could be caused by incorrect audio settings within your IPTV app or device, requiring a reset or adjustment to resolve the problem.